HCL Comnet offers ITIL Consulting Services in partnership with Fox IT – the UK based leader in the IT Service Management space.

Organizations are becoming more and more dependent on IT to help them deliver competitive services. To meet this need, IT must be an integral part of the business as opposed to a separate entity. And it is people that differentiate your service from that of your competitors, by adding value to your business investment in IT. To make sure you get the best out of your people, you need to invest in training them in the 'soft skills' of customer service.

Fox IT has trained almost 10,000 people in hundreds of public and private organizations all over the world - including IT suppliers, service companies and consultancies. Their personnel have benefited from increased levels of achievement and motivation. Their organizations have improved service levels to customers and increased business growth.

A team of over twenty consultants, each with over ten years practical experience, delivers training globally.

For details of individual courses, click ITIL Training courses.

For information about web-based training, click ITIL Web Based Training.

To know more about the next Public course, click Course Schedule.

FoxMAPS involves

Measuring the current service
Analyzing the information against Best Practice
Planning a road map for improvement
Successfully implementing the changes

For details of our review services, click here