SmartManageNC
NetConsole uses data from the exiting NMS tools
residing at HCL’s ISO9002 certified NOC,
and helps bring cutting edge technology from
the HCL Hub to customer desktops.
Comprehensive, easy to decipher graphical
information provide a real-time view on
:
Which VSAT/Leased
Line is down at this moment?
Location wise Active/Inactive/Down status
in an easy to comprehend GUI. Colour coding
helps our customers find out which sites
are active, inactive or down.
Why
is the VSAT/Leased Line down?
Further drill down for inactive and down
locations provides the reason for the
downtime, where the fault is residing.
Who
is rectifying the down link?
SmartManage gives information of whether
the fault is residing at customer end,
or with HCL Comnet. If the problem is
at Comnet’s end, a trouble ticket
is opened and corrective action is initiated.
Key Benefits
Real-time
proactive network management
Increased transparency to help
you better manage your network resources
Benefit
Case-studies of SmartManageNC NetConsole:
Site management for Country’s largest
consumer group
Customer problem areas
Numerous rural locations
with no efficient site status/health
reporting structure
Site –utilization
reports
Unavailability of internet
usage patterns
High costs for location
updates
SmartManageNC NetConsole value-adds/benefits
Visibility on asset
utilization
Visibility into consumer
segments and their Internet usage
patterns
Future planning capability
as report shows site-by-site utilization
of resources
SLM – Better
site management with assured response
within 72 hrs
Total asset utilization
- Business impact analysis
Business tracking Country’s largest
commodity exchange
Customer
problem areas
500 brokers nationally
10% inactive approx
No information about
brokers interest to trade
No automatic project
implementation status
SmartManageNC
NetConsole value-adds/benefits
Status of online brokers
within the trading hour – classification
of interested/ not interested brokers
Based on stricter policy
on license allocation
Total asset utilization
- Business impact analysis
Comprehensive, easy to decipher graphical
information provide a real-time view on
:
Benefit
Case-studies of SmartManageNC NetConsole:
