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 HCL
Comnet has a long background in designing, implementing
and managing voice or data communications solutions
unique to the customers’ needs. As a network
integrator we are uniquely experienced in both voice
and data communications and have deep knowledge
of both legacy technology and leading edge technology. |
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Networks are the lifeline of any
organization -- taking advantage of new technologies
to provide a shared, standards-based infrastructure
for deploying, integrating and operating mission-critical
applications. At HCL Comnet we help our customers
create Application Aware networks that are: |
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| The key issues of guaranteed application
response time on the network and self healing enterprise
backbone strategy continues to be a challenge for
the CIOs, the latter being a focus area for Managed
Services providers like HCL Comnet. A leading MSP
in the Indian and global markets, HCL's Network
Life Cycle services provide: |
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Self Healing Enterprise Network
Design to guarantee High Availability Networks |
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Performance Optimization to deliver a predictable
and Consistent Application Response Network |
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Increased visibility into diverse network/Telco
parameters and access to shared tools, processes
& expertise across IT domains to optimize
Total Cost of Ownership |
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| HI-Availability Networks |
| Networks today have become a business
critical and integral part of any organization.
At Comnet we design and deploy networks that support
multiple mission critical applications with guarantee
of high uptime, greater availability, reliability,
security and in-depth visibility. |
HCL Deliverables |
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Network Backbone Design &
Convergence assurance |
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Telco / Service Provider Assessment and
Evaluation |
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Network Backbone Design for maximum uptime |
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SP SLA – Creation, Monitoring &
Execution |
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Regulatory Consulting & Clearances |
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Circuit Provisioning & Bandwidth Procurement
Service |
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Media Acceptance Test Planning (ATP) - End
to End Backbone |
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Testing including last mile and Commissioning |
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Requirement Analysis |
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BOM – Alternatives and Analysis |
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POC – Simulation in HCL’s Test
Lab |
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Staging |
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Procurement Advisory |
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| Application Assured Networks |
| One of the key needs of any business
is to align the network with required response time
of each one of its business critical applications.
While most networks equate performance with uptime
and guarantee almost 100% uptime, it fails to look
into the ‘application response time’,
a key requirement for end-user satisfaction, employee
productivity and profitability. However at HCL Comnet
this concern is the baseline of our network engineering
services and the key yardstick by which we measure
network deliverables. |
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Requirement Analysis |
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BOM – Alternatives and Analysis |
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POC – Simulation in HCL’s Test
Lab |
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Staging |
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Procurement Advisory |
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| HCL Deliverables |
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Application Mix and User Concurrency
Profiling |
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Formulation of response time and bandwidth
matrix |
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Application Hierarchy Mapping |
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Network Simulation - Application/Transaction
perspective |
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Modeling Topology & Media Analysis |
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Bandwidth, Network Fabric and Redundancy
recommendation |
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IP Schema Design and Engineering |
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QoS & Traffic Shaping |
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IOS advisory |
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Final Design Documentation & Run Book
creation |
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Staging Services QoS Engineering and Roll
out |
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Application Response Baseline & Threshold
validation |
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Network SLA – Application |
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Online application performance monitoring
and reporting |
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QoS advisory & management |
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Capacity planning & forecast |
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New application – impact analysis
and redesign – advisory and implementation |
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| TCO optimization |
| Optimising Total Cost of
Ownership is a key challenge for the network stakeholders.
While people attempt to contain TCO from a Capex
and Opex perspective, the impact of scheduled and
unscheduled network outage and also the effect capacity
upgrade decisions which are not backed by authentic
usage data often upsets the apple cart. At HCL,
the TCO optimization services insures your network
budget from any such exposures. |
| HCL Deliverables |
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FTE sizing and optimization |
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Event Correlation & Qualification |
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Capacity planning & optimization |
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Enhanced Visibility of BW usage |
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Protection against Unplanned downtime -
Run Book Creation and ITIL Adoption |
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Scheduled Downtime - Outage Impact optimization |
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Cost of people - Quality Night support package |
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Cost of Logistics - Shared Logistics Plan |
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Technology Refresh - Migration and Upgrade
Advisory |
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Technology Validation- Sustainability Analysis
and Advisory |
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Large
Knowledge Database
As pioneers in the NOC arena and serving
80+ customers and 25,000+ devices, we have
a large knowledge database – providing
quicker solutions to customers. |
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Better
relationship with Telcos
As the largest NOC Service Provider in the
country, we have built long-standing relationships
with BSNL as well as other Telcos through
our field force alignment – to guarantee
higher uptime of your leased lines. |
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Stabilized
and matured NOC practice
Delivering this service for the
past 6 years across diverse platforms, we
have the most stabilized and mature practice
– to ensure trouble free operations
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Process
Centric
Only NOC in the country, which is ISO Certified,
ITIL Compliant and also BS 7799 certified
– to implement best practices of the
industry |
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ECO-SYSTEM
partner for CISCO
Only NOC which is Cisco certified in the
Asia Pac region – to ensure credentials,
guaranteeing processes that are followed
meet global standards |
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Application
wise visibility
Only NOC who can deliver application response
time and can give analysis application-wise,
user-wise and department-wise – to
provide visibility on applications behavior
on WAN. |
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End-to-end
management of IT elements
Only NOC managing complete end-to-end IT
elements including network, security, system,
database and applications – to provide
a SPOC for all your IT needs. |
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Unified
web based reporting – Dashboard view
Unique single console Dashboard view for
networks, security, systems, databases and
applications – to enable CIOs get
snapshot view of all IT elements. |
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Strategy
enabler
Reports on various parameters like bandwidth
utilization, application utilization, top
n talkers etc. – to provide top management
the capability to take quick business decisions
based on facts. |
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Global
practices to the Indian industry
We are the only NOC which serves Indian
and Global clients from the same facility
– hence we keep bringing global practices
to the Indian industry. |
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